Mumbai: The Western Railway Mumbai division has taken a significant step towards improving the upkeep and maintenance of lifts and escalators across railway stations under the Mumbai Central division with the launch of an advanced centralised monitoring system.
Frequent breakdowns of lifts and escalators, which have been a persistent issue affecting commuter convenience, are set to be mitigated with the implementation of this new web-based GSM alert monitoring system. The system is designed to provide real-time alerts to maintenance personnel whenever there is a malfunction, enabling swift response and resolution of issues.
Under this proactive approach, maintenance teams can promptly attend to incidents such as unauthorized activation of emergency stop buttons by miscreants, thereby minimizing disruptions and ensuring uninterrupted service for passengers.
In addition to the centralised monitoring system, a dedicated mobile application has been introduced to facilitate instant notifications to both staff and passengers in case of any disruptions. This ensures that any issues with lifts and escalators are swiftly communicated and addressed, further enhancing commuter convenience and safety.
The initiative comes as part of Western Railway’s commitment to improving passenger amenities and enhancing the overall commuter experience across Mumbai Central division stations.
Railway officials highlighted the significance of these technological advancements in maintaining efficient operations and addressing the increasing demands of urban transport infrastructure. The system is expected to significantly improve the reliability and uptime of lifts and escalators, crucial components of daily commuting for thousands of passengers.
Meanwhile, in a separate development, the Railways are also considering operational adjustments in the Kottayam-Baiyyapanahalli corridor to manage platform shortages at busy stations like Ernakulam Junction and KSR Bengaluru. This includes plans to introduce Vande Bharat Express services on the Ernakulam-Bengaluru route by early 2024, aimed at meeting the high demand from IT professionals and other commuters between Kerala and Bengaluru.
The introduction of the centralised monitoring system marks a proactive step by Western Railway towards ensuring smoother operations and improved services for commuters relying on Mumbai’s railway infrastructure.
In conclusion, the launch of the advanced monitoring system reflects Western Railway’s commitment to leveraging technology for enhancing passenger comfort and operational efficiency. As these initiatives unfold, they are expected to pave the way for a more reliable and seamless commuting experience across Mumbai’s bustling railway network.
